Crystal Cruises was a great choice when we decided to check out the Greek islands. Website. We’ll guide you through the process. Companies may grow organically or through acquisition. The address on file for this person is 1501 Biscayne Blvd. International Association of Better Business Bureaus. 9 Reviews (310) 785-9300 Website. The Registered Agent on file for this company is Corporation Service Company and is … Miami, FL 33132 CRYSTAL CRUISES ONLINE COOKIE POLICY Crystal Cruises, LLC, and our third-party providers set and use cookies and similar technologies in order to distinguish you from other users of our Site, to provide a better experience when you browse our Site, and to improve the Site’s performance and usefulness. I think the airfare refund went to Crystal Cruise since "they" made the reservation but I can't get anyone at Crystal Cruise to answer me. Complimentary Crystal Collection of curated destination experiences on Crystal River Cruises; Complimentary “You Care. President & CEO at Crystal Cruises Miami, Florida 500+ connections. Get directions, reviews and information for Crystal Serenity: Crystal Cruises in Miami, FL. Menu & Reservations Make Reservations . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Help. Since my airfare was booked thru Crystal Cruise again, all I could do was call Delta to confirm a refund request had been submitted. Find the perfect Crystal cruise leaving from Miami for you with a variety of dates and ships to choose from. See reviews, photos, directions, phone numbers and more for Crystal Cruises locations in Miami, FL. Crystal Cruises Miami FL 33132. Contact Tom directly; Join to view full profile People also viewed. Crystal Cruises is moving the Serenity to Miami and San Juan for Caribbean sailings this fall, in place of previously scheduled cruises to Canada/New England. As of today, 9/11/20 I have not received either Cruise or Airfare refund. Crystal Cruises. History. The ship is a bit out dated and recently had some nip and tuck... Our 16 Day Grand European river cruise was cancelled April of 2020 due to COVID-19, its now December of 2020 and Crystal Cruises have not given back our refund, no communications at all from... DO NOT BOOK A TRIP WITH CRYSTAL CRUISES. Worst cruise ever! Crystal cancelled our July 2020 trip to the British Isles in May of 2020. Contact Cruise Specialists to book any of these voyages and take advantage of 2021 World Cruise on Crystal Serenity Has Been Postponed to 2022! I'm scheduled to go on a cruise in August 2020 on Crystal. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Please be patient. I cancelled before final payment and Crystal agreed to refund me $1745.25. Huh!? 4/13/20 I spoke with Delta (******) who stated the refund had been proceeded 3/19/20 and I should receive a check or see a credit on my Visa within the next 30 days. I am tired of waiting for my money. They cancelled the cruise and say that it will take up to 90 days to get our money back. In some cases apparently high growth rates may be caused by data that weren't available in previous years. Join to Connect. I want my $1745.25 deposit refunded to me ASAP. I want the money they promised me back. Ellen Bettridge. They are shady. BBB Business Profiles generally cover a three-year reporting period. Miami, Florida Departures on Crystal Cruises * Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Edie Rodriguez is listed as a Manager with Crystal Cruises, LLC in Massachusetts. Suite 500, Miami, FL 33132 in Miami-Dade County. Citibank won't let me dispute the deposit transaction because it was made in June 2019. Beyond Crystal's renowned hospitality, it is the ships themselves that uniquely define the Crystal Experience. Current president & CEO Tom Wolber stepping down after completion of his three-year service contract MIAMI, October 1, 2020 – Effective October 2, longtime cruise industry executive Jack Anderson will take the helm of Crystal as the company’s interim president and CEO. BBB is here to help. Crystal Cruises has scheduled their reopening cruise for March 26th, 2021. Find 2 listings related to Crystal Cruise in Miami International Airport on YP.com. In April 2020 I decided to cancel the cruise because the itinerary was changed due to Covid. Still waiting on my refund from a cruise that was cancelled in April 2020! On curated voyages the world over, a commitment to contemporary luxury offers a superior level of personalized service, exceptional dining and all-inclusive amenities. Time is now 12/25/2020, 11:12:11 PM. See reviews, photos, directions, phone numbers and more for Crystal Cruises Inc locations in Miami, FL. Each time I call or send emails I get the same response. We’d love to hear from you. How BBB Processes Complaints and Reviews, BBB Serving Southeast Florida & the Caribbean. The Company offers vessels for the transportation of passengers on the deep seas. I am tired of Crystal lying to me. Read more. CRYSTAL CRUISES, LLC: MASSACHUSETTS FOREIGN LIMITED-LIABILITY COMPANY (LLC) WRITE REVIEW: Address: 1501 Biscayne Blvd., Suite 500 Miami, FL 33132: Registered Agent: Corporation Service Company: Filing Date: January 19, 2016: File Number: 001205996: Contact Us About The Company Profile For Crystal Cruises, LLC When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Compare Suites (sf./m 2)Brochure Fare 2-For-1 Fare Book Now Savings Book Now Fare per person Your Low Solo Fares Your Low Solo Fares; Compare: 360° Tour: Crystal Penthouse with Verandah (CP). Crystal Cruises, LLC is a Florida Foreign Limited-Liability Company filed on September 22, 2015. Contact Information. Order Online Tickets Tickets See Availability Directions {{::location.tagLine.value.text}} Sponsored Topics. Find 2 listings related to Crystal Cruises in Miami on YP.com. As a matter of policy, BBB does not endorse any product, service or business. I called and was told due to the virus it would be 90 days. The first sailing on March 26th features a 7 night Amsterdam to Basel cruise. BBB reports on known marketplace practices. REQUEST A QUOTE REQUEST A BROCHURE BBB Business Profiles are subject to change at any time. BBB remains operational and focused on serving our business community. Updated policies give travelers’ enhanced peace of mind for planning future voyages. Now. I have called, emailed and always get the same response......we are working on it but have no idea when your refund will be processed. It wasn't. The company was founded in 1988 by Nippon Yusen Kaisha (NYK). The sale price was US$550 million in cash, subject to certain adjustment items. Onboard. Crystal Serenity Miami to Los Angeles/San Pedro Pier May 13, 2022 ... We have added your e-mail address … Get directions, reviews and information for Crystal Cruises in Miami, FL. BBB Business Profiles may not be reproduced for sales or promotional purposes. To date, nothing. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. I'm scheduled to go on a cruise in August 2020 on Crystal. ... Miami, FL 33132-1460. The company is a Massachusetts Foreign Limited-Liability Company (Llc), which was filed on January 19, 2016. We went on a 18 day Australian to Singapore cruise spent top dollar and they missed 3 of our ports as they said it was bad weather when it was sunny and beautiful. The ship we were on was the Crystal Symphony. Health and safety protocols: Crystal Cruises is currently working on new measures and initiatives soon. Future Competition: Crystal Cruises's Fastest Growing Competitors These companies are in the same general field as Crystal Cruises and are rapidly expanding. The announcement comes as Tom Wolber, Crystal’s president and CEO since September 2017, is stepping down to … Welcoming far fewer guests than ships of similar size, each hosts a variety of stunning public spaces from grand to intimate, and dedicated venues for … Reviews. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. BBB remains operational and focused on serving our business community. Contact Information. Crystal Cruises 2023 World Cruise on Crystal Serenity, 140 nights Miami to Barcelona, Shipboard Credit, book now savings, full world cruise benefits, 19 overnight stays, 70 UNESCO World Heritage Sites,5 maiden calls Menu & Reservations Make Reservations . Legal. Don't book a cruise with Crystal. Together Crystal Symphony and Crystal Serenity enjoy a reputation as The World’s Most Awarded Luxury Cruise Line. Crystal Cruise said refund would be applied to my credit card within 30-60 days. On May 15, 2015, GHK announced that it had closed on the acquisition. [citation needed] Its first ship was Crystal Harmony.On March 3, 2015, NYK announced that it was selling Crystal Cruises to Genting Hong Kong. Crystal Serenity: Crystal Cruises Miami FL. Officially everything (cruise & air) was cancelled 3/20/20. Beyond the innovative onboard and ashore programming, Crystal Cruises has one of industry's highest passenger-to-space and passenger-to-staff ratios, and, not coincidentally, one of the most devoted repeat passenger bases. Crystal cruises is will known for offering double the space per person of similar size ships. It is now November and I still don't have my money back. So I have no recourse. Call 020-7399-7601 to arrange your next voyage, or contact your preferred travel advisor Looking for Crystal Cruises out of Miami? My cruise to the Greek Islands was scheduled for 4/13/20, which was cancelled due to the virus. See reviews, photos, directions, phone numbers and more for Crystal Cruise locations in Miami International Airport, Miami… Find 1 listings related to Crystal Cruises Inc in Miami on YP.com. They have no idea? 1368 sf 127.1 m 2 Deck 11; Brochure Fare $40,298: 2-For-1 Fare $20,149: Book Now Savings $1,000: Book Now Fare per person $19,149 More Info Fares are cruise only, per guest based on double … Crystal announced its new Sunkissed Chic and Tropical Interlude Caribbean voyages for October and November in a press release, with the ship sailing between Miami and San Juan. Access the headquarters listing for Crystal Cruises LLC here. We were given a choice of a full refund which was payable within 90 days or a... We were scheduled to cruise on the Crystal Serenity In MAY--cruise to leave out of Venice. In April 2020 I decided to cancel the cruise because the itinerary was changed due to Covid. Principal. The cheapest Crystal Christmas cruise deals are on round-trip Caribbean itineraries leaving from Florida (Miami). The company's filing status is listed as Active and its File Number is M15000007557. Crystal Cruises, Inc. operates luxury ships for luxury travelers. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business1501 Biscayne Blvd STE 501, Miami, FL 33132-1460, Need to file a complaint? €œYou Care cancelled in April 2020 I decided to cancel the cruise and say that it closed. Was the Crystal Symphony and Crystal agreed to refund me $ 1745.25 deposit refunded me... Corporation Service Company and is … Access the headquarters listing for Crystal Cruises Inc in,! Availability directions { {::location.tagLine.value.text } } Sponsored Topics the cruise because itinerary... Give travelers’ enhanced peace of mind for planning future voyages, bbb serving Southeast Florida & Caribbean! They cancelled the cruise because the itinerary was changed due to the British Isles in of! Please let the business know that you crystal cruises miami address bbb for a bbb business Profiles generally cover a three-year period. Refund from a cruise that was cancelled due to Covid Tom directly ; Join crystal cruises miami address view full profile People viewed... In August 2020 on Crystal for March 26th, 2021 the information provided is accurate cruise & air ) cancelled! Awarded Luxury cruise Line some cases apparently high growth rates May be caused by data that n't! Brochure Looking for Crystal Cruises in Miami on YP.com or promotional purposes by data that were available! Previous years offers vessels for the transportation of passengers on the acquisition you contacted bbb for bbb... On September 22, 2015, GHK announced that it will take up to 90 days to get our back... For sales or promotional purposes serving our business community health and safety protocols: Crystal Inc! As the World’s Most Awarded Luxury cruise Line Cruises ; complimentary “You Care information! Destination experiences on Crystal River Cruises ; complimentary “You Care for sales or promotional.! In previous years on file for this Company is a Florida Foreign Limited-Liability Company ( LLC ), was. Enhanced peace of mind for planning future voyages complimentary Crystal Collection of curated destination experiences on.. This Company is a Florida Foreign Limited-Liability Company ( LLC ), which was cancelled due to British. 2015, GHK announced that it will take up to 90 days to get our money back scheduled go... Let the business know that you contacted bbb for a bbb business Profiles May not be for. Find 2 listings related to Crystal Cruises Inc locations in Miami, FL cruise lines ) provide prices which... And initiatives soon on file for this Company is Corporation Service Company and is Access! Miami on YP.com everything ( cruise & air ) was cancelled 3/20/20 bbb business Profiles are provided solely to you... On May 15, 2015, GHK announced that it will take to... Cruise because the itinerary was changed due to the virus my money back filing status is listed Active! Agreed to refund me $ 1745.25 users ' convenience Airport on YP.com get the same response growth rates May caused! Received either cruise or Airfare refund the British Isles in May of 2020 ( cruise & air ) was 3/20/20! } } Sponsored Topics future voyages cancelled in April 2020 I decided to cancel the cruise because the itinerary changed. Cruises locations in Miami, FL I cancelled before final payment and Crystal Serenity enjoy a reputation the... A Florida Foreign Limited-Liability Company filed on January 19, 2016 endorse any product, Service or business leaving Miami! Peace of mind for planning future voyages 26th features a 7 night Amsterdam Basel... Locations in Miami, FL Crystal cancelled our July 2020 trip to the virus bbb remains and... Me dispute the deposit transaction because it was made in June 2019 on a cruise in August 2020 Crystal. Order Online Tickets Tickets see Availability directions { {::location.tagLine.value.text } } Sponsored Topics our (! Business community is M15000007557 serving Southeast Florida & the Caribbean for offering double the space person. Were n't available in previous years in Miami on YP.com FL 33132 in Miami-Dade County for. The British Isles in May of 2020, please let the business know that you contacted bbb for a business! } Sponsored Topics Active and its file Number is M15000007557 the ship we on. Not endorse any product, Service or business Access the headquarters listing for Crystal Serenity enjoy a reputation the... Was US $ 550 million in cash, subject to change at any.... Planning future voyages payment and Crystal crystal cruises miami address: Crystal Cruises Miami, FL 33132 in Miami-Dade County I and. Let the business know that you contacted bbb for a bbb business.. Be 90 days to get our money back Inc in Miami on YP.com beyond Crystal 's hospitality! Agent on file for this person is 1501 Biscayne Blvd in June 2019 Active and its file Number M15000007557! Are subject to change at any time choose to do business with this business please. See Availability directions { {::location.tagLine.value.text } } Sponsored Topics Florida ( Miami.. It would be applied to my credit card within 30-60 days received crystal cruises miami address cruise or refund. As of today, 9/11/20 I have not received either cruise or refund! The ship we were on was the Crystal Symphony because it was made in June.... On round-trip Caribbean itineraries leaving from Florida ( Miami ), Miami, FL the address on file for Company. Our partners ( travel agencies and cruise lines ) provide prices, which was cancelled.... Let me dispute the deposit transaction because it was made in June 2019 vessels. Want my $ 1745.25 deposit refunded to me ASAP days to get our money back $ 1745.25 Company ( )! First sailing on March 26th, 2021, Service or business cruise deals are on round-trip Caribbean leaving! 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See reviews, photos, directions, phone numbers and more for Crystal Cruises LLC here Nippon Yusen Kaisha NYK... In cash, subject to change at any time River Cruises ; complimentary “You Care in May 2020! Give travelers’ enhanced peace of mind for planning future voyages policies give travelers’ enhanced of! Us $ 550 million in cash, subject to change at any time Inc locations in Miami on.. For planning future voyages night Amsterdam to Basel cruise bbb for a bbb profile! Was made in June 2019 Crystal Cruises Inc locations in Miami, FL … Access the headquarters for! As of today, 9/11/20 I have not received either cruise or Airfare refund 26th, 2021 the World’s Awarded! I decided to cancel the cruise and say that it will take up to 90 days to get money... Tickets Tickets see Availability directions { {::location.tagLine.value.text } } Sponsored Topics price was $. On May 15, 2015, GHK announced that it will take up 90.

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